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These Terms and Conditions were last modified on June 22, 2018.

These TwinklePhone Terms and Conditions and any other terms referred to in these terms, such as terms provided in the Privacy Policy and Terms and Conditions ("Terms"), apply between you ("Customer") and TwinklePhone LLC (referred to as "TwinklePhone" or "we"), when you purchase products and/or accessories from the TwinklePhone website ("Product").

Please carefully read these Terms. By ordering a Product, you, the Customer, are agreeing to these Terms. If you do not understand the Terms or do not accept any part of them, DO NOT PLACE AN ORDER.


The following Terms and Conditions of Business shall be exclusively applicable unless expressly agreed to by TwinklePhone, any terms and conditions by another contracting party which deviate from our own shall not be recognized. Deviations shall only be valid if they have been expressly acknowledged by TwinklePhone. The General Terms and Conditions of TwinklePhone shall also apply to all future business with the respective contracting party.

Purchase price

The purchase price shall be calculated on the basis of the adjoining price list (incl. packing and shipping). The due date of the purchase price shall likewise be specified according to the current price list. Insofar as payment terms which deviate from the price list are agreed upon, these must be confirmed in writing by TwinklePhone.


The merchandise shall be delivered to the business or private address of the customer pursuant to the particulars provided by the latter. The price risk shall pass from TwinklePhone to the customer once the merchandise has been transferred to the shipping agent.


The acceptance of the delivered merchandise shall be subject to examination for correctness and suitability. The customer shall be obliged to examine the delivered merchandise within a reasonable time for obvious discrepancies in quality and quantity. Notification of defects is deemed to have been given within a reasonable period if it is received by TwinklePhone within 10 working days of delivery to the customer.

In the event of a warranty claim TwinklePhone shall be entitled to either repair or replace the merchandise at its discretion. TwinklePhone shall bear the full cost of repair or replacement. In the event of replacement, parts to be replaced must be returned to TwinklePhone. If a part to be replaced is not returned within 14 days of notification of shipping advice to TwinklePhone, the customer's right of warranty for the defective parts shall be nullified retroactively and the replacement delivery will be treated as a normal delivery.

TwinklePhone provides no warranty for defects and the consequences thereof due to incorrect use of the merchandise, in particular if the method of use is contrary to the manufacturer's specifications.

No product liability shall be accepted TwinklePhone, particularly claims for damages by a customer due to incorrect use of the merchandise by a customer or contrary to the manufacturer's specifications. The merchandise is used at the customer's risk. TwinklePhone will NOT be liable for deliberate acts and gross negligence.


The place of jurisdiction for registered tradesmen for all disputes arising from this contract shall be the domicile of TwinklePhone. However, the parties shall reserve the right to bring the case before another court of jurisdiction.

Customer may only offset amounts against claims which are undisputed and have been determined by court decision. Amendments or additional agreements must be in writing.

Purchasing Products

Every Customer guarantees that they are over 18 years of age when placing an order.

TwinklePhone will make no effort to check Customer age, so it is the sole responsibility of the Customer to guarantee that they are older than 18 before placing an order.

Potential Customers agree that they will not purchase TwinklePhone products if they are less than 18 years old. Doing so would be a violation of TwinklePhone Terms.

Product Usage

Every Customer agrees to immediately cease using TwinklePhone products if they experience physical pain while using them.

Limitation Of Liability

In no event shall TwinklePhone be liable for any direct, indirect, punitive, incidental, special consequential damages, to property or life, whatsoever arising out of or connected with the use or misuse of the Products.

By purchasing and using the Products, you waive and release any claim for damages or injury against TwinklePhone for any claims or fines imposed upon you for use of the Product.


Should any clause of these Terms or contract be or become invalid, this shall not affect the validity of the remainder of the clauses. In this case the parties shall replace the invalid clause with another clause which closely reflects the economic purpose of the original.